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IRO Inquiries

The Independent Review Officer (Officer) has by virtue of Part 3 of Schedule 5 to the Personal Injury Commission Act 2020 (PIC Act) a broad function “to inquire into and report to the Minister on any matters arising in connection with the operation of this Act or the enabling legislation as the Independent Review Officer considers appropriate or as may be referred to the Independent Review Officer for inquiry and report by the Minister”. 

IRO's inquiries and inquiry reports can be found here.

IRO Inquiry Reports

IRO Inquiry Report: Delay in determining liability - June 2021

IRO Inquiry Report: Errors in weekly payments - May 2023

IRO Inquiry Report: Pharmacy Accounts - May 2024

IRO Injured Person Survey Report - May 2024

IRO Issues Papers

IRO Issues Paper: Practical Issues Arising from the Operation of Section 59A Workers Compensation Act 1987 - October 2021

ILARS Review

ILARS Review

ILARS Review released

Indexation Review: Independent Legal Assistance Review Service (ILARS) report - March 2024