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  To coincide with the establishment of the IRO, we have finalised a new Complaint Handling Protocol (Protocol). It replaced the former WIRO Enquiry and Complaint Handling Protocol from 1 March 2021.
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The ILARS Funding Guidelines Are Now Available.

The ILARS Funding Guidelines are now available.

The ILARS Funding Guidelines are now available.

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ILARS Funding Guidelines

pdf || 1.96 MB

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If you have a complaint or enquiry about your insurer, please use our online form.

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ILARS	ilarscontact@iro.nsw.gov.au
IRO Solutions	complaints@iro.nsw.gov.au
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Other enquiries	contact@iro.nsw.gov.au

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