The NSW Government has appointed Samantha Taylor PSM to the role of Independent Review Officer from 3 February 2025.
Samantha brings more than 20 years executive experience to the Independent Review Office serving in senior roles in both NSW and Commonwealth governments. Her experience spans policy, regulation and operations with a focus on social policy, customer service, and driving positive outcomes for citizens through large scale system reform. She has held key leadership roles with the National Disability Insurance Agency, the NDIS Quality and Safeguards Commission, the NSW Department of Family and Community Services, and with the former NSW Department of Premier and Cabinet.