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Alerts and announcements

The Independent Review Office has released its 2022/2023 Annual Report.This past financial year saw strong demand for IRO complaint services, with more than 7600 injured worker complaints to our…
The IRO Alert - Changes to payment terms and formatting of emails to ILARS is now available.The Alert can be viewed here.
The IRO Alert - Approved Lawyer User Group - is now available and can be viewed here.
IRO Medical Disputes Early Solutions Pilot Program The Independent Review Office (IRO) will soon be implementing a Medical Disputes Early Solutions pilot program (the Pilot). The Pilot’s aim is…
IRO's Errors in weekly payment report is now available. The Report makes several observations and recommendations which we intend will reduce the incidence and impact of errors in weekly…
The Independent Review Office (IRO) will again run a Sydney Seminar on Wednesday 14 June 2023 between 10am and 3pm.This year’s Seminar, Current and Upcoming Issues in the Personal Injury Schemes…
Registrations are now open for the Independent Review Office (IRO) Sydney Seminar to be held on June 14.This year's Seminar, Current and Upcoming Issues in the Personal Injury Schemes, to…
Over the past year IRO has been undertaking a Business Process Review in order to increase the effectiveness and efficiency of our services. The Review aims to increase the quality, efficiency and…
Over the past year IRO has been undertaking a Business Process Review in order to increase the effectiveness and efficiency of our services. The Review aims to increase the quality, efficiency and…
Our Regional Seminars are beginning this week, with registrations remaining open for most (registration links are below), but filling fast. The programs for each location can be viewed here.Attendees…